This week (18-14 May 2020) is Mental Health Awareness week and the theme this year is kindness. So why does kindness matter in the workplace?
In the past, kindness in the workplace had a bit of a bad reputation. Growing up we’re all told to be kind but when you’re an adult entering the world of work, it seems like kindness can disappear and seen as some kind of weakness.
If you’re too kind, you get walked all over and you’re perhaps not taken seriously enough when it comes to important decisions. In some cases, companies assign little value to kindness and their workplace culture can be competitive, and we don’t mean in a good way.
Increased mood and energy levels – the chemical serotonin is released when we perform an act of kindness. This results in a feeling of calmness and reduced anxiety.
Increased positive perspectives – the chemical oxytocin is also released which encourages optimism and lowers blood pressure.
Improves our mental health – kindness generally makes us feel better. One famous Harvard study showed we’re happier spending money on others than we are on ourselves.(5)
The importance of kindness in the workplace might seem irrelevant, especially as you might not be able to visibly measure your return on investment.
On average we’ll spend 1/3 of our life at work and having to deal with conflict, negative colleagues and being constantly surrounded by it, can lead to less motivation, less engagement, more sick days, reduced productivity, creativity, and goodwill which can all be very costly for your business.
There’s plenty of research that shows businesses that have a culture of kindness have happier and more engaged staff and that in turn has an effect on your business’ bottom line.
Being engaged at work is about feeling valued, supported and respected. How to do you encourage that? By being kind.
You’ll have happier employees – well-rested, healthy employees will do better work.
You’ll have less employees taking sick days – looking after your employees mind and body will hopefully mean they’re less stressed and anxious about coming to work. They’ll enjoy work more and might be less inclined to find reasons not to come in, reducing sickness absence for your business.
You’ll have a more engaged workforce – engaged workers will be more invested in your business, have better ideas and work harder because they want to, not because they’re forced to.
Your team will work better together – your employees will be more excited to deliver projects and work together as a team.
Lower staff turnover, reducing cost – happier employees will want to stay in your organisation for longer, helping to reduce your recruitment costs.
Simple gestures of kindness can be easy to implement (and are mostly free) – you don’t have to reinvent the wheel and roll out a whole wellbeing programme (unless you want to of course).
We’ve put some suggestions on how you can improve kindness in the workplace below.
We copy the behaviour of those around us, whether that’s positive or negative behaviour. If more people began to act kinder, others in turn will follow.
Fostering a culture of care across your business will lead to happier and more engaged employees who are likely to want to stay in your business longer and work harder for you. So start small. Say hello, compliment your team and be generous with your time. You’ll feel happier and so will others around you. In a world where you can be anything, be kind.
If you need help with mental health in the workplace, Primed has all the resources to help manage your team and keep them safe.