A guide to handling grievances
A grievance is a concern, problem or complaint raised by an employee to management.
Workplace issues such as grievances can be tricky to manage and are often time consuming. It might be tempting to cut corners to save time, but it’s important to take the right steps to handle the grievance correctly – both to protect your business and to ensure employees feel like their concerns are taken seriously.
We’ve put together a step-by-step guide on handling a grievance. These guidelines are designed to provide information and support to help managers effectively handle an employee’s grievance both informally and formally, and includes information on the structure of a Grievance Procedure, who should handle grievances, attitudes towards grievances and conducting grievance hearings.
Whilst you are welcome to use the documentation as you see fit, we strongly recommend that you take specific legal advice from the team at Primed as to the appropriateness of the documentation that you intend to issue in your particular set of circumstances.
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In the event that you do use the documentation without first taking our advice, we need to be clear that in those circumstances, no relationship is created between you and any of the Outset Group Companies.
