Everything you need to manage a team and keep them safe

Unlimited advice from employment, HR and health & safety experts plus extensive online resources for an affordable monthly fee

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12 months' free access to online resources

Supporting businesses throughout 2021 with FREE access to extensive online employment, HR and safety resources

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Our expertise

Employment Law & HR

Whether you need up-to-date employment contracts and policies, help with day-to-day HR matters such as calculating Holiday Pay entitlement or dealing with sickness absence, our extensive resources and access to employment lawyers and HR experts gives you everything you need to employ people and manage a team.

Find out more

Health & Safety

As a business owner it’s your responsibility to keep your employees safe at work. Our comprehensive range of health and safety templates include risk assessment documents, health and safety policy templates and access to health & safety experts, giving you everything you need to keep your people safe.

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Unlimited support allowing you to

Save time

The advice you need, when you need it – everything in one place

Save money

Unlimited advice from employment, HR and health & safety experts at an affordable monthly fee

Reduce risk

All the tools you need to manage your legal requirements, reducing risk and protecting your business

Get peace of mind

Use the resources and guidance in Primed and you’ll have peace of mind that you’ve covered the basics

Choose the level of support that’s right for you

Primed gives business owners access to the very best employment law, HR, health & safety and other business support and advice – at an affordable monthly fee. Choose the level of support that’s right for you with our fixed fee packages.

from only £35 per month

Online

  • Extensive resources produced and updated by our experts, including step-by-step guidance, template letters, legal documents, policies and contracts
  • Resources cover employment law & HR, health & safety and cyber security
  • Use the resources and follow the guidance in Primed and you'll have peace of mind that you've covered the basics
More info

PremiumEmployment

  • Unlimited telephone and email support from our employment and HR experts
  • Your choice of approach - follow best practice and keep risk to a minimum or choose wider and complex options to take some risk and move more quickly
  • Tribunal defence fees covered, if you follow our advice
  • Annual review of employment contracts & key policies
  • Fixed monthly price
  • Full access to Primed, our online system
More info

PremiumSafety

  • Unlimited telephone and email support from our health & safety experts
  • Unlimited access to a Competent Person
  • Initial and annual safety audits
  • Safety Management System
  • Support on HSE and local authority investigations
  • Support on up to 3 RIDDOR investigations each year
  • Discounts on training
  • Fixed monthly price
  • Full access to Primed, our online system
More info

PremiumCombined

  • Both Employment and Safety packages combined
  • Fixed monthly price
  • Greater value
  • Full access to Primed, our online system
More info

Some of our clients

Arrange a free consultation

We’ll get to know your business, any challenges you face and your key needs and will take you through the options for providing you with the best level of support.

Hate being disturbed at the wrong time? Choose the best date and 3 hour window for us to contact you in.

Book a time

Request a callback

Speak with one of our specialists to take you through the Primed options and understand which level of support is best for your business.

Book a callback

Primed, our online system

Primed gives you full access to extensive resources across employment law, HR, health & safety and compliance, developed and updated by our experts. This includes easy to follow, step-by-step guidance, template letters, documents, policies and contracts – everything you need in one place.

Our range of resources allows you to take control of your own issues, make good decisions and access support and advice you need, whenever and however you want it.

Use the resources and follow the guidance in Primed and you’ll have peace of mind that you’ve covered the basics. 

  • Access extensive online templates, documents, guidance notes & FAQs
  • Developed, maintained and updated regularly by our experts, so you're always looking at the most up-to-date guidance
  • Find information quickly and easily using our simple theme-based menus
  • Compliance register - keep your important dates such as contract and insurance renewals in one place
  • Cyber security toolkit
  • Cloud based - Accessible 24/7, whenever you need it
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Sharon Beckett, CEO, Be Wiser Insurance

I have just logged in to Primed online system, I love it! It's excellent, straightforward, informative and so valuable to any business. Read more
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Samantha Barton, HR Coordinator , Charlton Athletic Football Club

Primed has been extremely beneficial to aid with the running of our business. I am a junior HR Co-ordinator who is still learning; it's been great to have Primed for me to contact as and when I need it. The system is user friendly and it's helpful to have templates and documents that I can download when I need them. Read more
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David Wharram, CEO, Coast Digital

The quality of the support has been exceptional. Calls are followed up by thorough notes and the advice given is pitched at exactly the right level, with often complex and challenging topics turned into easy to understand advice. I would honestly say using this service is better than an internal HR team. We feel like the Primed team are an extension of our own, we save time internally and nothing seems too much trouble for them. I would recommend the Primed service to anyone and regularly do. Read more
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Kathy Smart, Head of Governance & Support Services, Charlton Athletic Community Trust

Professional, friendly and comprehensive support and advice on all HR matters. We decided to take the Primed service which includes unlimited legal support if required, as well as a fixed fee which allows us to plan more effectively. We are delighted with the support we have received. Read more
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Sarah Marsden, Human Resources Director, Diocese of Canterbury

I wanted to drop a note to extend my thanks to the Primed team who worked on a tricky case for us over the Summer. They did so with expertise and good humour, so although it was an unpleasant matter they made it much more bearable! I am still quite new to the Primed Service but I have been really impressed with the great online resources and the advice from the team. Read more
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Andrew Wood, Chief Executive, DMA-Group

Everything from business continuity planning to organisational restructuring to GDPR to one off disciplinary issues have been delivered with clarity, efficiency and cost certainty. This service has played a crucial role in making DMA a success in a challenging sector, particularly when the pandemic took hold. Read more
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Nikki Dorkings, Deputy General Manager, Kent County Agricultural Society

The Kent County Agricultural Society have been signed up with Primed for around 6 months now and have been very pleased so far with the communication and support. We have been very quickly been bought up to speed with legal documents in terms of staff guidance and any time there are a queries they are very quick and professional to answer. I would recommend. Read more
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Lisa Goode, Chief of Staff, GoTo Energy

Primed has been a great tool for us as a new business as we can quickly go online, research the question and download the relevant documentation. Read more
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Peter Le Rossignol, Parish Council Manager, Kingsnorth Parish Council

I have been using the Primed service for the past 6 months and have found the service to be brilliant. If I ever have any HR issues or questions the Primed team are always ready and willing to provide support. The online element of Primed is great and I have used the documents to update of HR policies and procedures. Read more
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Venetia Coombs, Managing Director, Mackenzies Chartered Accountants

We have been using Primed for a year now and we find their services invaluable. Dealing with employment issues is never easy and they handle matters speedily and efficiently, helping us to make informed decisions and always pointing us in the right direction - they are the perfect HR partner to our business and I would highly recommend their services to anyone. Read more
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Maureen Legge, Head of HR, STEM Learning

We have received some excellent service and advice across the business on a variety of Employment law & HR Topics. We are looking forward to continuing to work with Primed going forward and taking advantage of Outset Group services. Read more
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Caroline Olie, Head of Governance & Quality, Wren Healthcare Ltd

Wren Healthcare Limited has ongoing positive experiences in relation to all services provided by Primed and the Outset Group. They are professional and personable at all times and a pleasure to work with. They provide a comprehensive commercial, legal, employment law and human resource advice service. They are highly recommended as a support to any business. Read more

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Explore our resources

Fall from ladder results in fine of £24,000

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Preparing for mandatory vaccines in the care sector

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The Great Resignation – what can employers do?

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Legal challenges in the headlines, including mandatory vaccinations

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New food labelling legislation from 1 October 2021

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Proposed changes to the Personal Protective Equipment at Work regulations

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New safe use of ladders and stepladders guidance

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Does my workplace still need to be COVID secure?

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Assessing risk for agile workers

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What alternatives are there to redundancy?

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