Primed Premium

Primed Premium covers two key areas – employment and HR and health & safety. Choose one area or both and you’ll get unlimited advice from our experts plus other benefits as well as access to Primed, our online system giving you everything you need to manage a team and keep them safe, all for an affordable monthly price.

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Unlimited support from real people

We want to make it easier for business owners to deal with the responsibilities of running a business.

We know that if you’re running a business, your time is limited and you might want someone to talk to and solve your employment and safety problems for you. We know this because we’ve been there too. Primed Premium gives you unlimited telephone and email support from our experts, plus other benefits depending on the package you choose.

Employment Law & HR Service Health & Safety Service

Employment Law & HR Service

Unlimited advice from HR experts & employment lawyers

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Our HR experts and employment lawyers are on hand to respond to your calls and emails when you need them. Contact us as many times as you like about as many different issues you need to discuss.

Your choice of approach

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Many of our competitors focus on trying to eliminate risk completely, making you jump through hoops and follow long processes to get the outcome you need. Our approach is different, we give you the choice. Follow best practice, keep risk to an absolute minimum and take the time and steps required. With our wider and complex option, you can choose to take some risk and move more quickly.

Tribunal Defence costs covered

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Even the most diligent employers can find themselves facing an employment tribunal. If you take our advice and follow best practice, we'll cover the costs of defending an employment tribunal.

Key policies and contracts reviewed

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One of the first things we’ll do for you is to review your existing template employment contracts, documents and policies, so you'll know you're up-to-date, have covered all your legal requirements and protected your business.

Full access to Primed, our online system

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As a Primed Premium client you'll get full access to extensive online resources, produced and updated by our experts. Including step by step guidance, template letters, documents, policies and contracts. Everything you need in one place.

Regular news & updates

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Every month you’ll receive a workplace update which provides you with the latest news and developments in the world of HR and employment law, as well as more detailed articles on key topics.

Affordable fixed monthly fee

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All of this is available at a fixed monthly price based on your number of employees, so you know exactly what you're paying each month.

Health & Safety Service

Unlimited advice from Health & Safety experts

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Our Health and Safety experts are here to answer your calls and emails as and when you need them, helping you to manage your businesses safety matters quickly and effectively.

Safety Management System

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As part of Primed Premium, we'll review and improve your existing safety management system or provide you with a new one. We'll make sure your system is easy to understand and covers everything it should.

Initial and annual audits

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We'll assess your current approach to health and safety against legal requirements and best industry practice. We'll identify potential improvements and help you deliver a plan to achieve them.

Support on HSE, local authority and RIDDOR investigations

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If you're subject to an investigation by either the HSE or local authority, we'll provide support up to £2,500, provided you've followed our guidance. We will also provide advice, support and guidance on a maximum of 3 RIDDOR reportable accident investigations each year.

Full access Primed, our online system

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As a Primed Premium client you'll get full access to extensive online resources, produced and updated by our experts. Including step by step guidance, template letters, documents, policies and contracts. Everything you need in one place.

Discounts on training

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As a nationally approved training organisation, we offer a wide range of open and accredited courses. Save cost on ongoing training and development with our range of e-learning and safety training programmes, including first aid, mental health and food safety.

Regular news & updates

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Each week we send out the latest news in the world of health and safety and details of forthcoming training courses. You’ll also receive a monthly workplace newsletter which provides you with the latest news and developments in HR and employment law.

Fixed monthly price

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All of this is available at a fixed monthly price based on your number of employees, so you know exactly what you're paying each month.

Arrange a free consulation

We’ll get to know your business, any challenges you face and your key needs. We'll take you through the options to provide you with the best level of support.

Hate being disturbed at the wrong time? Choose the best date and 3 hour window for us to contact you.

Book a time

Request a callback

We’ll get to know your business, any challenges you face and your key needs. We'll take you through the options to provide you with the best level of support.

Book a callback

Essential documents and templates to support your business needs

Primed gives you full access to extensive resources across employment law, HR, health & safety and compliance, developed and updated by our experts. This includes easy to follow, step-by-step guidance, template letters, documents, policies and contracts – everything you need in one place.

Our range of resources allows you to take control of your own issues, make good decisions and access support and advice you need, whenever and however you want it.

Use the resources and follow the guidance in Primed and you’ll have peace of mind that you’ve covered the basics. As a Premium client, you’ll also benefit from cloud storage within our platform, allowing you to store customised documents  and access contract and policy builders. 

  • Access to 600+ templates, documents, guidance notes & FAQs
  • Developed and maintained by our experts
  • Find information quickly and easily using our simple theme-based menus
  • Optimised for mobile and tablet
  • Cloud based
  • Accessible 24/7
Access free online resources

How can Primed help my business?

Whether you’re starting out, growing a business, or would just like to explore a fresh approach to legal services, Primed is designed to support you on your journey.

Starting my business

As a business owner you need to comply with the law and protect your business from risk. It's hard to know where to start, especially when you're launching a new business. Primed gives you everything you need to protect your business from the very start with our easy to understand, step-by-step guidance - allowing you to focus on building your business.

My business is growing

If you're a growing business, we know it can be difficult to keep on top of your obligations - especially when it comes to employing people and keeping them safe. Primed gives you the tools you need to manage your legal requirements, protecting your business from risk whilst giving you access to expert support when you need it most.

I'm looking for a change

If you're fed up with long drawn out processes and jumping through hoops to get the results you need and want to take a more commercial approach, Primed Premium is the solution for you. You'll also get access to extensive online resources with step-by-step guidance helping you to take control of your own issues and make good decisions.

Additional service options

Primed and Primed Premium covers and extensive array of typical employment law, HR and health and safety issues but sometimes you may need additional services that we can offer at preferential rates.

Bolt-on services

Sometimes you might need support on more complex legal issues that fall out of our fixed monthly fee, or perhaps you need corporate or commercial law advice, our Bolt-ons give you access to the support you need at preferential rates.

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HR information system

If you’re currently managing employee absence, holidays and expenses across different platforms or spreadsheets, a HR information system will make it easier to centralise your HR processes and information.

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HR Consultancy

If you need help setting up a HR team, implement new processes in your business, need in-house HR support or you’d just like to outsource your HR, our team is here to help.

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  • Does unlimited advice really mean unlimited advice?

    Yes, mostly!

     

    Our Primed Premium service covers an extensive range of typical issues across employment law, HR, health & safety and compliance issues but there are a few things that fall out of scope of the monthly fee.

     

    We’ve done this to keep our monthly fee at an affordable price – not all businesses will need support with the issues that fall out of scope, so it’s unfair to roll it into our monthly fee.

     

    The good news is that if you do find yourself needing a service that falls out of scope, we have a range of Bolt Ons available at preferential rates for existing clients.

  • I only have a few employees, is Primed Premium suitable for me?

    Yes.

  • Who will I speak to day-to-day?

    You will be assigned a dedicated team of friendly advisors who will get to know you and your business – you’ll never be passed round a call centre explaining your issues multiple times to various different people.

     

    You can contact us using the advice line or email address provided in your welcome pack.

  • How quickly can I speak to someone or will they respond to my email?

    99% of the time you’ll speak to an advisor as soon as you call the advice line. On the unusual occasion that this isn’t the case, one of our team will take a message or you can leave a voicemail and our advisory team are likely to return your call by the end of the day. We aim to respond to all incoming emails the same day, whether that’s a return email or a phone call.