We want to make it easier for business owners to deal with the responsibilities of running a business.
We know that if you’re running a business, your time is limited and you might want someone to talk to and solve your employment and safety problems for you. We know this because we’ve been there too. Primed Premium gives you unlimited telephone and email support from our experts, plus other benefits depending on the package you choose.
Our HR experts and employment lawyers are on hand to respond to your calls and emails when you need them. Contact us as many times as you like about as many different issues you need to discuss.
Many of our competitors focus on trying to eliminate risk completely, making you jump through hoops and follow long processes to get the outcome you need. Our approach is different, we give you the choice. Follow best practice, keep risk to an absolute minimum and take the time and steps required. With our wider and complex option, you can choose to take some risk and move more quickly.
Even the most diligent employers can find themselves facing an employment tribunal. If you take our advice and follow best practice, we'll cover the costs of defending an employment tribunal.
One of the first things we’ll do for you is to review your existing template employment contracts, documents and policies, so you'll know you're up-to-date, have covered all your legal requirements and protected your business.
As a Primed Premium client you'll get full access to extensive online resources, produced and updated by our experts. Including step by step guidance, template letters, documents, policies and contracts. Everything you need in one place.
Every month you’ll receive a workplace update which provides you with the latest news and developments in the world of HR and employment law, as well as more detailed articles on key topics.
All of this is available at a fixed monthly price based on your number of employees, so you know exactly what you're paying each month.
Our Health and Safety experts are here to answer your calls and emails as and when you need them, helping you to manage your businesses safety matters quickly and effectively.
As part of Primed Premium, we'll review and improve your existing safety management system or provide you with a new one. We'll make sure your system is easy to understand and covers everything it should.
We'll assess your current approach to health and safety against legal requirements and best industry practice. We'll identify potential improvements and help you deliver a plan to achieve them.
If you're subject to an investigation by either the HSE or local authority, we'll provide support up to £2,500, provided you've followed our guidance. We will also provide advice, support and guidance on a maximum of 3 RIDDOR reportable accident investigations each year.
As a Primed Premium client you'll get full access to extensive online resources, produced and updated by our experts. Including step by step guidance, template letters, documents, policies and contracts. Everything you need in one place.
As a nationally approved training organisation, we offer a wide range of open and accredited courses. Save cost on ongoing training and development with our range of e-learning and safety training programmes, including first aid, mental health and food safety.
Each week we send out the latest news in the world of health and safety and details of forthcoming training courses. You’ll also receive a monthly workplace newsletter which provides you with the latest news and developments in HR and employment law.
All of this is available at a fixed monthly price based on your number of employees, so you know exactly what you're paying each month.
Whether you’re starting out, growing a business, or would just like to explore a fresh approach to legal services, Primed is designed to support you on your journey.
As a business owner you need to comply with the law and protect your business from risk. It's hard to know where to start, especially when you're launching a new business. Primed gives you everything you need to protect your business from the very start with our easy to understand, step-by-step guidance - allowing you to focus on building your business.
If you're a growing business, we know it can be difficult to keep on top of your obligations - especially when it comes to employing people and keeping them safe. Primed gives you the tools you need to manage your legal requirements, protecting your business from risk whilst giving you access to expert support when you need it most.
If you're fed up with long drawn out processes and jumping through hoops to get the results you need and want to take a more commercial approach, Primed Premium is the solution for you. You'll also get access to extensive online resources with step-by-step guidance helping you to take control of your own issues and make good decisions.
Yes, mostly!
Our Primed Premium service covers an extensive range of typical issues across employment law, HR, health & safety and compliance issues but there are a few things that fall out of scope of the monthly fee.
We’ve done this to keep our monthly fee at an affordable price – not all businesses will need support with the issues that fall out of scope, so it’s unfair to roll it into our monthly fee.
The good news is that if you do find yourself needing a service that falls out of scope, we have a range of Bolt Ons available at preferential rates for existing clients.
Yes.
You will be assigned a dedicated team of friendly advisors who will get to know you and your business – you’ll never be passed round a call centre explaining your issues multiple times to various different people.
You can contact us using the advice line or email address provided in your welcome pack.
99% of the time you’ll speak to an advisor as soon as you call the advice line. On the unusual occasion that this isn’t the case, one of our team will take a message or you can leave a voicemail and our advisory team are likely to return your call by the end of the day. We aim to respond to all incoming emails the same day, whether that’s a return email or a phone call.